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It turned out that the wagering requirements for the deposit bonus were not met at the time he requested a withdrawal. The casino restored the confiscated winnings disputed winnings, and the player was provided with a chance to meet the requirements. Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent. The player from France deposited 50 euros on the HiperWin website but couldn't access the sportsbook.

Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Sadly, our database currently has no user reviews for Alexander Casino.

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Because of these complaints, we've given this casino 750 black points in total, out of which 750 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review. As far as we know, no relevant casino blacklists include Alexander Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

User reviews of Alexander Casino

The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources. The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. The player from Germany tried to set a deposit limit, but the tool seemed to not be working properly.

• The player from France had claimed a bonus and had winnings worth 500 USD.
• Browse all bonuses offered by Alexander Casino, including their no deposit bonus offers and first deposit welcome bonuses.
• Alexander Casino has been subject to a thorough evaluation done by our expert casino review team.
• The player from Norway has requested a withdrawal prior to submitting this complaint.
• The player from Ireland won a jackpot of €2,275 on Dublinbet but the winnings were not credited to her account.
• We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it.

The following table provides details on the casino's win and withdrawal limits. A player from France is facing a withdrawal issue for a payout due to an unwanted 5 euros bonus, which we canceled after playing a few rounds of roulette. The player later informed us that the casino paid him out, so we closed the complaint as resolved.

The player from Brazil had had difficulties withdrawing his winnings from an online casino due to a specific document request from the casino. The document that the casino had requested was reportedly non-existent according to the player's bank. The player had favored using PIX for transactions, which had necessitated alexandarcasino.org only a CPF for payment.

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In the table below, you can see an overview of language options at Alexander Casino. We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. In our comprehensive review of all relevant aspects, Alexander Casino has attained an Above average Safety Index of 7.3.

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The Complaints Team had agreed to contact the casino after the two-week period if the funds hadn't been received. The player later confirmed that the issue had been resolved as the money had been successfully transferred to his bank account. Consequently, the Complaints Team had closed the complaint as 'resolved'. There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos.

We had tried to assist the player and had extended the complaint's timeline. However, the player had not responded, preventing further investigation. Eventually, the player had informed us that the withdrawal had been successfully processed, leading us to close the complaint as resolved.

Customer service informed them that their account was closed due to an incorrect nationality provided during registration. The complaint was initially rejected due to the player registering from a country different from their actual location. However, upon revisiting the issue, the casino had a change of heart and decided to refund the player. The player from Estonia has requested withdrawal a few days ago. The player's winnings were voided for betting over the maximum allowed limit. The player had misunderstood the rules regarding which games contributed to the wagering requirements due to the way it was written in the terms and conditions.

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such. The player from Spain has requested a refund, but the money has been misplaced to a different account. The player from Spain has deposited money into his account, but the funds seem to be lost. The player struggles to withdraw his balance for unknown reason. The complaint was resolved as the player received her winnings.

The player was allowed to deposit and wager an amount exceeding the set limit. The casino later informed us the issue that caused the deposit limit setting to not function propersly had been resolved. The player from Portugal requested a withdrawal 2 weeks ago, but he still hasn’t received his winnings. The complaint was resolved as the player received his withdrawal. To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process.